Swiftstrides Logistics Limited
Last Updated: 28 September 2026

1. Introduction

Swiftstrides Logistics Limited (“Swiftstrides”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, request a quotation, communicate with us, subscribe to our communications, or otherwise interact with our services.

Our website may be accessed by visitors from different countries. We therefore seek to handle personal information in accordance with applicable data-protection and privacy requirements, including the Kenyan data-protection framework and, where applicable, requirements relating to individuals protected by the EU/EEA General Data Protection Regulation (GDPR).

2. Information We Collect

Information you provide directly

When you request a logistics or shipping quotation, contact us, or otherwise communicate with Swiftstrides, we may collect information such as

Your name
Email address
Telephone number
Company or organization name
Shipment origin and destination
Cargo description and shipment details
Weight, dimensions, and quantities
Preferred transportation method
Collection and delivery information
Information contained in messages or documents you voluntarily provide
Other information necessary to respond to your inquiry or provide requested logistics services

Quotation enquiries submitted through our website are currently delivered to our business email.

Newsletter information

If you choose to subscribe to the Swiftstrides newsletter, we may collect your email address, name where requested, subscription preferences, consent records, and information concerning your subscription or unsubscribe request.

Subscription to marketing communications will be voluntary.

Requesting a quotation will not automatically subscribe you to our newsletter.

Information collected automatically

When you use our website, certain technical information may be collected automatically by our website infrastructure and approved technologies.

Pages visited
Time and date of visits
Duration and interaction information
Cookie identifiers
Website performance and diagnostic information

3. How We Use Your Information

Swiftstrides may use personal information to:

Respond to inquiries and quotation requests.
Understand your shipment and logistics requirements.
Prepare and communicate quotations.
Arrange or provide logistics and freight-related services.
Communicate with customers and prospective customers.
Process and administer business relationships.
Improve our website, services, and customer experience.
Understand website traffic and usage.
Detect, prevent, and address security or technical issues.
Comply with legal, regulatory, customs, tax, accounting, or other applicable requirements.
Establish, exercise, or defend legal claims where necessary.
Send newsletters, logistics insights, company updates, or other marketing communications where permitted and where appropriate consent has been obtained.

We will not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Legal Bases for Processing

Where applicable law requires us to identify a legal basis, Swiftstrides may process personal information on one or more of the following grounds:

Contractual necessity: where processing is necessary to provide requested services or take steps at your request before entering into a contract, such as responding to a quotation request.

Consent: where you have voluntarily consented to particular processing, such as certain cookies or newsletter communications.

Legitimate interests: where processing is reasonably necessary for legitimate business activities and those interests are not overridden by applicable privacy rights.

Legal obligations: where processing is necessary to comply with applicable laws or regulatory requirements.

5. Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve website performance, content, and user experience.

Depending on configuration and consent, Google Analytics may process information relating to your device and interaction with our website, such as page visits, session information, device/browser information, and other usage information.

Major logistics operators such as Maersk and DHL similarly disclose their use of Google Analytics for measuring and improving website usage. Maersk Terms

Where applicable law requires consent for analytics technologies, Swiftstrides should configure Google Analytics so that the relevant analytics storage or technologies are not activated until the appropriate consent has been obtained.

Google’s own privacy information is available through Google Privacy Policy.

6. Google Tag Manager

Swiftstrides uses Google Tag Manager (GTM) to manage website tags and integrations.

Google Tag Manager provides an infrastructure through which website tags—including analytics technologies—can be deployed and managed. The privacy implications therefore depend in part on the tags configured through GTM.

For Swiftstrides, technologies deployed through Google Tag Manager that require consent should respect the visitor’s applicable consent preferences.

This distinction is important: a consent banner should control the technologies themselves, not merely display a privacy message.

7. Google reCAPTCHA

We use Google reCAPTCHA to help protect website forms and other functionality against spam, abuse, and automated activity.

When reCAPTCHA operates, Google may process technical information associated with a visitor and their device for security and fraud-prevention purposes.

Use of Google’s services is subject to Google’s applicable privacy terms. Visitors can review the Google Privacy Policy for further information.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies for purposes including:

Operating essential website functions.
Protecting the website and forms against abuse.
Remembering privacy preferences.
Measuring website performance and usage.
Understanding how visitors interact with our content.
Supporting functionality provided by third-party services.

Further information is provided in our Cookie Policy below.

9. Newsletter and Marketing Communications

Swiftstrides may provide visitors with an opportunity to subscribe to logistics news, industry insights, company news, and related updates.

Where consent is required, we will request appropriate permission before sending such communications.

Every applicable marketing email should provide an easy method for unsubscribing.

Withdrawing newsletter consent will not affect the processing of information necessary for unrelated services, such as an existing shipment or quotation request.

10. Sharing and Disclosure of Information

We do not sell personal information.

Where reasonably necessary and subject to applicable safeguards, information may be shared with organizations that assist us in providing our services, including, as applicable:

Transport and logistics partners
Shipping lines and carriers
Airlines and freight operators
Customs and clearing partners
Warehousing providers
Technology and website service providers
Hosting providers
Email and communication providers
Analytics and security providers
Professional advisers
Government, customs, regulatory, or law-enforcement authorities where legally required

We should add the actual hosting provider and business email provider to Swiftstrides’ internal data-processing inventory before final publication.

11. International Data Transfers

Because logistics services and internet-based technologies may involve organizations operating internationally, personal information may in some circumstances be processed outside the country in which it was originally collected.

Where applicable, Swiftstrides will take appropriate measures to ensure international transfers are handled in accordance with relevant data-protection requirements.

International transfers are also addressed explicitly in major international logistics privacy frameworks such as Maersk’s linehaul.maersk.com.

12. Data Retention

Swiftstrides will retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, contractual, accounting, tax, regulatory, dispute-resolution, and legal requirements.

Different categories of information may therefore have different retention periods.

Newsletter information should be retained while a subscription remains active and as necessary thereafter to maintain appropriate unsubscribe/suppression records.

We should establish a formal retention period for quotation enquiries before publishing a more specific duration.

13. Information Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of transmitting information over the internet or electronic storage system can be guaranteed to be completely secure.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

Be informed about how information is processed.
Request access to your personal information.
Request correction of inaccurate information.
Request deletion where legally applicable.
Object to certain processing.
Request restriction of processing where applicable.
Withdraw consent where processing relies on consent.
Object to direct marketing.
Request applicable data portability.
Lodge a complaint with an appropriate data-protection authority.

The availability and scope of these rights depend on applicable law and the circumstances of the processing.

To submit a privacy request, contact:

Swiftstrides Logistics Limited
Email: Info@swiftstrides.com

We may need to verify your identity before completing certain requests.

15. Children’s Privacy

Our logistics services and website are intended for businesses and adults and are not designed to solicit personal information from children.

If we become aware that personal information relating to a child has been collected in circumstances requiring deletion or other action under applicable law, we will take appropriate steps.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Swiftstrides does not control independent third-party websites, and their processing of personal information is governed by their own privacy policies.

17. Changes to This Policy

We may update this Privacy Policy when our services, technologies, legal obligations, or data-processing practices change.

The latest version will be published on our website together with an updated effective date.

18. Contact Us

Questions, concerns, or requests concerning this Privacy Policy or our handling of personal information can be sent to:

Swiftstrides Logistics Limited
Email: Info@swiftstrides.com
Registered/Business Address: Links Road, Mji Mpya Rd
Country: Kenya